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encrypted_file

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The file is password-protected and cannot be processed. Returned with HTTP 400; retrying will not help.

PropertyValue
HTTP status400
RetryableNo
typehttps://fylane.dev/errors/encrypted-file

Retrying an identical request will fail identically. Change something first — the details object names what.

Example response
{
  "type": "https://fylane.dev/errors/encrypted-file",
  "code": "encrypted_file",
  "message": "The file is password-protected and cannot be processed.",
  "retryable": false,
  "request_id": "req_01JBQ8Z5T7WXK9MNP2RSTVA3C4",
  "docs_url": "https://fylane.dev/docs/errors/encrypted-file"
}

Quote the request_id if you contact support. It is the same value returned in the X-Request-Id header and it identifies this exact request in our logs.